Leadership and Management Skills

“[Thanks for all your help and support during my momentum journey.] The ‘toolkit’ has helped me develop as a manager and leader and I’m sure my staff are as grateful as I am!! In their words, I’ve gone from ‘dragon to delightful’.”

Rhian, DVLA Swansea.

Leadership and Management Skills Training with Hawk Associates
The focus on Leadership and its role in inspiring and motivating is quite rightly an important one. What can get overlooked though, is the fact that effective Managers have to be able to both Lead and Manage.

We believe :

Management is what you have to do

Leadership is what you choose to do

So both aspects form part of these Leadership and Management Programmes. We ensure that Managers understand the importance of balancing their responsibilities as Managers and Leaders and cover elements of both within this programme.

Programmes are tailored to meet the needs of Individuals and Organisations, but would often include:

  • Time Management
  • Conflict Resolution
  • Decision Making and Prioritising
  • Delegation
  • Communication Skills
  • Meeting Skills
  • Coaching SkillsLeadership Management Wales Quality Award
  • Motivation
  • Customer Service
  • Quality Delivery
  • KPI’s and Objective Setting

All of our Leadership Development programmes can be delivered at your workplace, at a venue that is convenient for you or through the medium of Outdoor Development. See Outdoor Leadership Development for the benefits of this approach.

To find out how we can build a bespoke Leadership & Management Skills programme to meet your organisation’s needs, talk to us today on 01558 668878 or click below to arrange a call back.

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‘Good management needs good leadership just as much as good leadership needs good management.’
Doug Dickerson – Leadership Consultant