“[Momentum has] Definitely been one of the best things to happen to the Contact Centre.” Paul Taylor, DVLA
The delivery of training for Contact Centre Staff to be able to use the bespoke computer systems that are used by Contact Centres is often handled in-house for new staff in existing Contact Centres. However, for Start-up sites and for the implementation of new Systems at existing sites, we have significant experience in delivering this.
We have delivered numerous programmes from First Line Operators through to Technical Support Staff and have 15 years experience developing and delivering Systems and Technical training as well as producing Technical Training Manuals for Contact Centre Staff.
To find out more about how our Systems & Technical Training course can benefit your organisation and be tailored to suit your exact needs, talk to us today on 01558 668878 or click below to arrange a call back.