We have developed our content to ensure that what we deliver is really focused on people being able to leave the training with a clear plan of what they are going to differently and clarity on how they will implement what they have learnt. We often provide follow up coaching to help people continue to develop their skills and sustain the implementation of the techniques and build their confidence in a sustainable way.
Typical elements included:
- Understanding different styles of behaviour
- Recognising your own style and behaviours
- Why do people behave the way they do?
- Handling difficult situations, problems and conflicts
- Assertive, persuasive and positive communication
- Assertive techniques
- Assertiveness development
To find out more about how our Assertiveness course can benefit your organisation and be tailored to suit your exact needs, talk to us today on 01558 668878 or click below to arrange a call back.